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Here are the advantages of doing business with Brubaker Inc.:
- Straightforward pricing
- Factory trained technicians
- All employees are drug tested and background checked
- No-Lemon Guarantee on new equipment
- 10-year parts and labor warranties are available
- National buying power
- 100% Satisfaction Guarantee
- Specific repairs are guaranteed for two years
- Maintenance contracts with preferred customer discounts are available
- Flexible appointment scheduling
The top 10 questions to ask before you decide:
1. How long has the Service Contractor been in business?
2. Is the Service Contractor a member in good standing with the Better Business Bureau?
3. Does the Service Contractor have adequate liability insurance, workers compensation insurance, and proof of it?
4. Does the Service Contractor drug test and background check all employees before hiring them and continue with drug testing throughout their employment?
5. Is the Service Contractor available 7 days a week with live call takers and technicians to handle any type of call, including emergencies?
6. Does the Service Contractor use shoe covers and drop cloths on the job to protect your property?
7. Does the Service Contractor offer a customer survey after the project is completed to find out the level of customer satisfaction?
8. Does the Service Contractor have a written 100% Satisfaction Guarantee?
9. Does the Service Contractor have all necessary state and local licenses to perform the appropriate work, and will they obtain any necessary permits and inspections required for your project?
10. Can or will the Service Contractor provide a list of references upon request for the work that you plan to have done?
Brubaker Inc. can answer “YES” to all of the above questions! We have been in business since 1945. Three generations in a family owned and operated business. Around 100 employees in our Commercial and Service Divisions, Appliance sales, Kitchen and Bath Remodeling, and Automotive repair. Two dozen alone in our Service Division, and many more to meet all of your Heating, Air Conditioning, Plumbing, Electrical, and Appliance service and installation needs. Be smart, be intentional, get educated!
As word-of-mouth is the best form of advertising, it has also long been said that an educated consumer makes for the best customer.
As you are researching and preparing for your investment, consider these tips as you finalize your decision:
- Don’t accept a verbal estimate. Get it in writing.
- Don’t be in a hurry or rush into your project. Don’t blindly accept the first quote that you get. Be wary of door-to-door solicitors.
- Do not make a cash payment or full payment up front. Put a down payment on your project and make progress and/or final payment at completion of the work.
- Don’t think you automatically got a fantastic deal if you have one quote that is substantially lower than the others that you receive.
- Odds are, if it looks too good to be true, it probably is!
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